
We have had our Internet shop for about 5 years and have sent out countless bags of our Bird foods all over the UK. Our woven polypropylene bags transport amazingly well and we are really proud that we are ‘doing our bit’ for the environment as our bags are recyclable, and indeed we have seen them used for a number of imaginative projects after they are emptied, growing strawberries, potatoes, fishing boat floats and even clothes for a recycling project! We have now been told by our couriers that if we don’t wish to incur extra charges for a ‘non standard parcel’ we have to put our bags into boxes so they can be processed more easily through the ‘hub’sysytem. I have argued and pleaded with the agents, but they are immovable on this, unless we box up our bags, we will incur a £5 per parcel surcharge. We certainly aren’t...